Privacy Policy mekdi88 — Protecting Your Personal Data

This Privacy Policy explains in detail how mekdi88 ("we", "Platform", "company") collects, uses, stores, protects, and discloses your personal information when you register an account, make a deposit, play games, or interact with any part of the mekdi88 platform. By using the mekdi88 platform, you agree to the terms of this Privacy Policy.

This policy applies to all mekdi88 platform users regardless of whether you are a registered member or simply browsing our website. Please read this document carefully and contact us if you have any questions or concerns regarding your privacy.

Mekdi88 collects two main categories of information: information you provide directly, and information collected automatically when you use our platform.

Information You Provide Directly:

• Registration Information: Full name, date of birth, phone number, email address, username, and password.
• Identity Verification Information (KYC): Copy of identity card or passport, proof of address such as a utility bill or recent bank statement.
• Financial Information: Bank account number, bank name, and e-wallet information registered for deposit and withdrawal purposes.
• Support Communications: The content of your conversations with the mekdi88 customer support team via live chat or email.

Automatically Collected Information:

• Technical data: IP address, web browser type, device operating system, screen resolution, and unique device identifiers.
• Activity data: Pages visited, time of visit, games played, wagering amounts, and transaction history.
• Cookie data: Session information, language preferences, login status, and website usage analytics data.

Mekdi88 collects your personal information through several key channels. Understanding these collection methods allows you to make more informed decisions about the information you share with us.

We only collect information that is genuinely necessary to deliver our services effectively. This "minimum data" principle means we do not collect information unrelated to the operation of the mekdi88 platform.

Every piece of data we collect has a clear and legitimate purpose. mekdi88 uses your personal information solely for the following purposes:

• Account Management: Creating, verifying, and managing your member account, including secure login processing and active session monitoring.
• Transaction Processing: Processing deposits, withdrawals, and all other financial transactions accurately and promptly.
• Identity Verification (KYC): Ensuring you meet the minimum age requirement and verifying your identity before processing large withdrawals or upon a security request.
• Fraud Prevention: Identifying and investigating suspicious activity, multiple account ownership, or fraud attempts that could compromise the security of the platform and other members.
• Customer support: Providing effective support when you contact the mekdi88 support team, including resolving disputes and answering enquiries.
• Service Communications: Sending important notifications related to your account, transactions, promotions you have subscribed to, and policy updates.
• Platform Improvements: Analysing usage patterns in aggregate to improve user experience, website performance, and the quality of games offered.
• Legal Compliance: Meeting legal requirements, regulatory authority directives, or valid court orders when required.

Mekdi88 takes seriously who can access your personal data. We only share your information in limited and lawful circumstances:

• Payment Service Providers: Information required to process financial transactions is shared with certified payment service providers. They are bound by strict confidentiality agreements and PCI DSS standards.
• KYC Service Providers: To verify member identity, KYC documents may be processed by identity verification service providers that are certified and approved by mekdi88.
• Game Software Providers: Game data required to run games (not sensitive personal information) is shared with game providers such as Pragmatic Play, Evolution Gaming, and others for technical purposes only.
• Legal Authorities: mekdi88 will disclose required information to legitimate authorities when mandated by law, court order, or in cases of criminal investigation involving our platform.
• Fraud Prevention: In specific cases where fraud or money laundering is suspected, relevant information may be shared with bodies responsible for financial crime prevention.

Mekdi88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use and their functions:

• Essential Cookies: Required for core platform functionality — login, session security, and access control. These cookies cannot be disabled as the platform will not function without them.
• Preference Cookies: Storing your preferences such as language, display settings, and game preferences so you do not need to reconfigure them each time.
• Analytics Cookies: Helping us understand how members use the platform — most visited pages, most popular games, and navigation patterns. This data is used in aggregate and anonymised form.
• Security Cookies: Used to detect suspicious login attempts, block brute force attacks, and protect your account from unauthorised access.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the mekdi88 platform. For more information on managing cookies, please refer to your web browser's help guide.

Your data security is mekdi88's highest priority. We implement multiple layers of technical and organisational protection to ensure your personal information remains safe:

• 256-bit SSL Encryption: All communications between your browser and mekdi88 servers are encrypted using the latest TLS protocol, making interception by third parties virtually impossible.
• Encrypted Passwords: Your account password is never stored in plain text. We use strong cryptographic hashing algorithms with a salting mechanism to keep your password secure even in the event of a database breach.
• Layered Access Control: Only mekdi88 personnel who have been granted approval and require access to perform their duties may access member data, and every access is recorded for audit purposes.
• Continuous Security Monitoring: Our systems are monitored 24 hours a day, 7 days a week to detect any suspicious activity, intrusion attempts, or anomalies that may indicate a security threat.
• Periodic data backup: Member data is regularly backed up to a secure, separate location to ensure service continuity and protection against data loss.

As a mekdi88 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

• Right to access: You have the right to know what personal data we hold about you and to request a copy of those records at any time.
• Right to rectification: If any of your personal information is inaccurate or outdated, you have the right to request that we correct it promptly.
• Right to erasure: Under certain circumstances, you have the right to request that we delete your personal data. However, we may need to retain certain data for legal compliance or dispute resolution purposes.
• Right to restriction of processing: You may ask us to restrict how we process your data in certain situations, such as while you are disputing the accuracy of your data or awaiting a response from us.
• Right to object: You have the right to object to the processing of your personal data for specific purposes, particularly for direct marketing.
• Right to data portability: You may request that we provide your personal data in a machine-readable format so you can transfer it to another platform if needed.

To exercise any of the above rights, please contact the mekdi88 support team via live chat. We will process your request within 30 business days and may require identity verification beforehand for your security.

Mekdi88 does not retain your personal data indefinitely. We have a clear data retention policy based on operational and legal requirements:

• Active account data: For as long as your account remains active, we retain all data necessary to deliver our services properly.
• Data after account closure: Once an account is closed, core data such as transaction records and KYC information is retained for a minimum of 5 years for anti-money laundering compliance and audit requirements.
• Communication Logs: Customer support records and email communications are retained for 2 years after a case is resolved.
• Analytics data: Anonymised usage data is retained for a longer period for trend analysis and platform improvement purposes.
• Cookie data: Session cookies expire automatically when you close your browser. Persistent cookies have a set expiry period ranging from 30 days to 1 year depending on their type.

Once the designated retention period has expired, your personal data will be securely deleted or permanently anonymised so that it can no longer be linked back to you.

The mekdi88 platform may contain links to third-party websites or services in certain contexts, such as information from game providers or responsible gaming organisations. It is important that you understand the following:

• Mekdi88 is not responsible for the privacy practices of any third-party websites you visit through links on our platform.
• Each third-party website has its own privacy policy, and you are encouraged to read it before providing any personal information to them.
• The presence of links to third-party websites on the mekdi88 platform does not imply that we endorse or recommend their content, products, or services.

Mekdi88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When we make significant changes, we will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a clear notice on the home page or via in-account notifications.
• Sending email notifications to all registered members if changes materially affect the way we use your data.

Your continued use of the mekdi88 platform after any changes to this Privacy Policy take effect constitutes your acceptance of the updated Privacy Policy. If you disagree with the changes made, you may close your account and request deletion of your data in accordance with the established procedure.